Shipping Policy
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— Shipping Policy —
PAN BHARAT / INDIA DELIVERY
We cover all PIN / ZIP codes in India.
From dispatch to delivery of the shipment usually takes 4–10 working days. However, due to unforeseen circumstances, it may take longer than usual.
Once you place the order, you will be notified with the placement of the order.
After successfully placing your order, usually within 24 hours, you will receive your shipping details along with a tracking link, so that you can track your order anytime from anywhere.
The time from placing the order to shipment is 5–7 business days from the time of placing the order. We always make sure that we deliver all products in good condition and as fast as possible.
For further enquiries or queries, email us at care@bharatiya.live or call our Toll Free No: 1800-309-4521.
Prices and shipping policies may change without prior notice.
INTERNATIONAL SHIPPING
We ship to the following countries:
Australia, Bahrain, Hong Kong, Japan, Kuwait, Argentina, Brazil, Cambodia, Canada, Oman, Saudi Arabia, Thailand, New Zealand, Qatar, South Korea, Taiwan, USA, United Arab Emirates, Vatican City, Singapore, Israel, Malaysia, Monaco, Philippines, South Africa, Sri Lanka and Vietnam.
RETURNS & REFUND POLICY
Items within the return window (10 days after dispatch) and in stock (exact same item) are eligible for free replacement.
Free replacements can be requested if:
- Item received is physically damaged.
- Item received is missing parts or accessories.
- Item received is different from the description on the product detail page on Amazon.in.
- Item received is defective / does not work properly.
Prices and shipping policies may change without prior notice.
CUSTOMS, DUTIES, AND TAXES
You are responsible for assuring that the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped to countries outside India may be subject to import taxes, customs duties and fees levied by the destination country.
The recipient of an international shipment may be subject to import taxes, customs duties and fees once the shipment reaches their country. Additional charges for customs clearance must be borne by the recipient.
We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; customers should contact their local customs office for further information.
When customs clearance procedures are required, they can cause delays beyond our original delivery estimates.
Duties & Taxes for International Orders are additional and need to be paid by the customer directly to the shipping company at the time of delivery.
If you are sending a gift to someone and they refuse to accept the package because they think it is being sent to them in error, the package will be returned to us as undeliverable.
By informing your gift recipient that they should expect a package, you will help us ensure that they receive your gift. All import duties and taxes have to be paid by the recipient.
LIMITATIONS
For products shipped internationally, the products and accompanying materials may not be designed in accordance with destination-country standards, specifications, and labelling requirements.
You are responsible for ensuring that the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country.
PRIVACY
Your privacy is important to us, and we know that you care about how information about your order is used and shared.
International customers should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
We may provide certain order, shipment, and product information, such as titles, to our international carriers. Such information may be communicated by carriers to customs authorities to facilitate customs clearance and comply with local laws.
RETURNS & REPLACEMENTS
If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our Company's registered address of communication.
CUSTOMER SERVICE
Office Address:
#69, 1B Cross Road, Defense Account Employees Layout,
A Narayanapura, Mahadevapura, Bangalore - 560016.
Toll Free No: 1800-509-4521
Email Address: care@bharatiya.live
